Sailing Through Hospice Audits — Steering Beyond the CTI

Even the most seasoned hospice programs can feel adrift in a sea of audits. This session provides a map — and a compass — to help agencies navigate beyond the CTI into deeper documentation waters. Using real audit outcomes, Brian will reveal how CMS reviewers think, what triggers medical review selection, and how to turn your documentation into a story that withstands scrutiny. Attendees will engage in case-based exercises, review compliance touchpoints, and walk away with a checklist to ensure their next review sails smoothly.

Learning Outcomes:

• Identify key risk areas beyond the CTI in hospice documentation.

• Implement internal audit and compliance practices that reduce financial risk.

• Strengthen interdisciplinary documentation to support eligibility and compliance.